Payments

Which payment options are available?

We accept following payment methods:
VISA, Mastercard, Maestro, American Express, Bancontact, Union Pay, Klarna, Google Pay, Apple Pay, Shop Pay

Where can I use my gift card?

You can use gift card in the Royal SiO2 web store. Add your gift card in the payment section.

Why won’t my payment go through?

If your payment is unsuccessful, please check the following:
- Did you enter your card and billing details correctly?
- Did you enter a complete and valid delivery and billing address? Kindly note, we can’t deliver to a PO Box.
- Did you enter the correct card type, card number, issue number, expiry date, valid from/to date, and CVV security code (the three-digit number on the back of your card)?

If the problem persists, please contact your bank.

How do I know my details are safe?

We comply with data protection and privacy laws and take measures to make sure that all the information you give us, including your credit or debit card details, remain private and secure.

All the information you provide is encrypted using the SSL protocol and can’t be detected, intercepted or used by third parties. Our system doesn’t store any credit card data you provide to purchase our products.

For more information on how we collect and process your information, view our Privacy Policy.