Delivery

Where do you deliver?

We deliver to Europe, Africa, America, Asia and Oceania. Please select the correct country by using the list of countries in the footer of the web store.

Where you don`t deliver?

We are not able to deliver to the following: PO Box addresses, hotels, hostels or army barracks.

We do not deliver to the following territories, which do not apply EU Value Added Tax regime: In Germany, Büsingen und Helgoland, in Italy Livigno and Campione d’Italia, and in Spain the Canary Islands, Ceuta and Melilla. We do not deliver to Svalbard or Madeira.

Exceptions in postal traffic

Transport connections are currently cut off to the following countries: Afghanistan, Bahamas, Belarus, Bhutan, Brunei, East Timor, El Salvador, Honduras, Laos, Libya, Nicaragua, North Korea, Russia, Solomon Islands, Syria, Turkmenistan, Trinidad and Tobago, and Yemen. 

How long will my delivery take and what does it cost?

Handling time: 1 business day (excluding weekends and public holidays).

Delivery in European Union with Express Mail Service (EMS) is 3 to 5 business days.

Delivery outside European Union with Express Mail Service (EMS) is 5 to 8 business days.

Please note that deliveries to remote locations can take 1-2 days longer.

The delivery fee is calculated based on the shipping destination and the weight of the goods, the final fee is calculated on the "Check out" page.

What happens if I’m not there to receive my delivery?

Deliveries are made during business hours from Monday to Friday, excluding public holidays.

If your package cannot be delivered, it will be returned to us. As we can’t re-dispatch orders that have been returned to us as undeliverable or uncollected, we will consider your order cancelled (even in the absence of your formal cancellation) and we will issue you a refund - see our Returns and Refunds policy.

Please note that for any returns of orders only product price paid in Webstore will be refunded, and the Seller will not refund any taxes, charges or other fees applied to the order by your country of residence, customs or authorities.